Refund and Returns Policy

At Thira Trends, we want you to be completely satisfied with your purchase. This policy outlines our guidelines for refunds and exchanges.

1. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, you are eligible for an exchange or a full refund. To process this, you must:

• Provide a proper and uncut video of the product being unboxed.
• Send clear photos of the damaged or incorrect item.
• Contact us via WhatsApp on 9843026355 or by email at Momsloveclothings@gmail.com within 24 hours of delivery.

2. Size Exchanges

We understand that finding the perfect size can be a challenge. You are eligible for a size exchange if:

• The item is unworn, unused, and in its original, undamaged packaging.
• You are responsible for the additional shipping costs associated with the size exchange.

3. How to Initiate a Return or Exchange

To initiate a return or exchange, please contact our customer support team via WhatsApp on 9843026355 or by email at thiratrends.com@gmail.com with your order number and a clear description of the issue.

4. Contact Information

For any questions about our Returns and Exchanges Policy, please contact us at:

Email: Momsloveclothings@gmail.com

Phone: 9843026355

Address: Thira Trends Narayani, 19, 4th cross street extension Gandhinagar, Sundarapuram Coimbatore-641024